Privacy Policy Last Updated: January 1, 2024 Effective Date: January 1, 2024 PCM Financial Group LLC ("we," "our," "us") is committed to protecting your personal data and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.pcmfinancialgroup.com, interact with us through SMS, WhatsApp, forms, email, and other communication channels. 1. Information We Collect a. Personal Information: We may collect your name, phone number, email address, mailing address, and other identifying details. b. Usage Data: We collect data like IP address, browser type, access times, and pages visited. c. SMS and WhatsApp: If opted in, we collect your number and communication preferences. d. Cookies and Tracking: We use cookies to analyze traffic, enhance experiences, and support marketing. 2. How We Use Your Information We use your data to provide services, communicate updates, improve functionality, and meet legal obligations. 3. How We Obtain Consent Consent is obtained via checkboxes, verbal agreement, email confirmation, or paper forms. TCPA-compliant disclosures are provided where required. 4. Data Sharing and Disclosure We do not sell your data. We may share it with trusted third-party platforms like HubSpot, Cognito, Meta, and Google Analytics to help deliver our services. 5. Your Rights and Choices You may opt out of SMS/WhatsApp by replying “STOP”. You have the right to access, correct, or delete your data by contacting us at info@pcmfinancialgroup.com. 6. Data Retention We retain your data as long as necessary to provide services or comply with legal obligations. 7. Data Security We use encryption, access controls, and secure servers to protect your data. 8. Children’s Privacy We do not knowingly collect data from children under 13. Such data is deleted promptly if identified. 9. International Users & GDPR If located in the EEA, we process your data according to GDPR with lawful bases including consent and legitimate interest. 10. Updates to This Policy Policy updates will be posted on this page with a revised effective date. 11. Contact Us PCM Financial Group LLC PO Box 772562 Orlando, FL 32877-2562 Email: info@pcmfinancialgroup.com Phone: 407-684-4600